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Banking Services

​Whatever your individual needs, the NYCB Family of Banks can help you reach your goals.

24 Hour ATM Banking

24-hour banking is available at most of our branch offices. In addition, our ATMs are connected to every major ATM network including NYCE, Cirrus, and Plus.

Fees may apply and certain restrictions apply.

Bank-By-Phone

Available 24 hours a day, 7 days a week, our convenient Telephone Banking enables you to transfer funds between accounts, query your account balance, and monitor the interest earned. You can also check the status of your direct deposits or the payment of a bill. For more information, call: (800) 535-2269.

Bank-By-Mail

Prefer to do your banking by mail? Not a problem! Send your Bank-By-Mail requests and transactions to the following address:

New York Community Bank
Attn: Bank By Mail
102 Duffy Avenue
Hicksville, NY 11801

Direct Deposit

It only takes a few minutes to arrange for Direct Deposit and guarantee immediate access to the funds from your payroll, pension, or Social Security checks. Visit your local branch for details or complete a Direct Deposit Switch form.

Wire Transfers

NYCB offers both domestic and international Wire Transfers. It's another service provided for your convenience. We make wire transfers easy and fast. Just stop by your local branch for details.

Money Orders & Bank Checks

Money orders are available up to $1,000; bank checks are available for withdrawal from customer's accounts in amounts exceeding $1,000.

Safe Deposit Boxes*

A safe deposit box at your NYCB branch is the best place to safeguard your valuables. Boxes range in size from 2" x 5" to 17" x 10" and are available at many NYCB branches. Please check our branch listing for available locations.

*Not FDIC Insured

We offer a variety of Credit Card Options. Choose the one that's right for you.

Banking Services Banking Services, Services. Visa Check Card, Check Card, ATM Banking, ATM, Bank-By-Mail, Bank-By-Phone, Mail, Phone, Wire Transfers, Safe Deposit Box, Credit Card, Consumer Credit Card Banking Services Summary